The Financial Services and Pensions Ombudsman has published 200 decision made on complaints to financial institutions. Seventy-two complaints were either fully, substantially or partially upheld. The Ombudsman, Ger Deering, has said he is happy that financial institutions are applying decision to groups of customers after a decision has been made. He also highlighted the recurring issue of providing inaccurate or incorrect credit information, which can lead to serious problems for the customer, including the refusal of credit.
President Michael D. Higgins officiated at the appointment ceremony of Ireland's Ombudsman and Information Commissioner. Peter Tyndall takes over the position from Emily O'Reilly as Ombudsman and Information Commissioner. Mr. Tyndall was Public Service Ombudsman for Wales from 2008 to 2013. He was formally appointed by Minister for Public Reform, Brendan Howlin T.D. The Office of the Ombudsman and Information Commissioner remit was extended in 2012 and allows complaints from the public to a wide range of public bodies.